Frequently Asked Questions

Standard delivery is 24–48 hours on business days. Need it urgently? Ask about our 24-hour rush option on WhatsApp. Weekend and public-holiday orders are processed from the next business day.

Just your current CV (or your work history, education and skills typed out) and the kind of job you are targeting. Send it on WhatsApp, via the free review form, or by email — whichever is easiest.

We use recruiter-approved, ATS-friendly layouts as a starting point, then tailor the content, structure and emphasis to your career and target role. No two finished CVs read the same.

Yes — every package includes an editable Word file and a print-ready PDF, so you can update your CV yourself later and always have a polished version to send.

Yes. We help with public sector applications, including the detailed format government departments expect, and we can help you prepare the information needed for the Z83 form.

Every package includes at least one free round of text edits within 7 days. If something is wrong, message us on WhatsApp and we will fix it. See our Refund & Revision Policy for details.

No — and be careful of anyone who does. We make sure your experience is presented professionally, clearly and in an ATS-friendly way. Hiring decisions always rest with employers.

We accept PayFast, Yoco and EFT. Once you confirm your package on WhatsApp we send you a secure payment link or our banking details. Work starts once payment is confirmed.